Terms for using the app.

What the app is

Trailstep turns steps that Apple Health has already recorded into progress along a trail. The trail line is a real path stored in the app. It is a way to see distance, not a navigator, and it does not use your location. It is not a medical device and it is not medical, fitness, or safety advice. Stop and get advice from a professional if you are unsure whether to walk.

There is no Trailstep account. The privacy policy at thebigedev.co.uk/trailstep/privacy explains what stays on your devices.

The licence

We give you a personal, non-exclusive, non-transferable licence to use the app on Apple devices you own or control, under Apple’s App Store terms and these terms. You do not buy the app itself. You must not copy it except as iOS allows, rent it out, reverse engineer it except where the law allows, or use it to build a competing database of the trails.

Free use and the subscription

Without paying, you can walk the West Highland Way, Hadrian’s Wall Path, and the Inca Trail, and you can create one custom journey from Apple walking directions. Widgets, a Live Activity during a walk you start, and the watch app show that journey.

Trailstep Pro is an optional auto-renewing subscription sold by Apple. It unlocks the other bundled trails and more than one custom journey. There is a monthly subscription and a yearly subscription. The yearly subscription includes a seven-day free trial when that offer is shown to you in the app or on the App Store.

• The price, the billing period, and any trial are shown before you confirm. Apple charges the payment method on your Apple ID.
• A subscription renews for the same period at the price Apple shows at renewal, unless you turn off auto-renew at least 24 hours before the end of the current period.
• If a free trial is offered, unused trial time is lost when you buy a subscription, and the paid period starts when you confirm, following Apple’s rules.
• Manage or cancel in Settings › Apple ID › Subscriptions on your device. Deleting the app does not cancel the subscription.
• Restore purchases in the app asks Apple to reapply a subscription already tied to your Apple ID. We cannot see your card and we cannot refund you ourselves. Refund requests go through Apple, under Apple’s refund rules and any rights you have under UK consumer law.

Nothing in these terms limits your statutory rights, including under the Consumer Rights Act 2015. A digital subscription must be as described, fit for purpose, and of satisfactory quality.

Apple

The app is downloaded from Apple’s App Store. Apple is not a party to these terms and is not responsible for the app or its content. Your use of the App Store, Apple Maps, Apple Health, and iCloud or Watch features that Apple provides is also under Apple’s terms and privacy policy. If the app fails to meet a warranty, you may notify Apple, and Apple may refund the purchase price under its own rules. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.

You represent that you are not in a country subject to a UK or US government embargo, and that you are not on a UK or US list of prohibited or restricted parties. These terms may not be assigned by you. We may assign them, for example if the app changes hands. Apple and its subsidiaries are third-party beneficiaries of the Apple-required parts of these terms, and may enforce them.

Trails

Bundled trail geometry is © OpenStreetMap contributors and is used under the Open Database Licence. Place names and distances are measured along that line. They are a fair description of the mapped path, not a promise that a signposted route on the ground is the same length.

In this version the Pennine Way line follows the OpenStreetMap relation and is shorter than the 431 km often published for the National Trail. The Inca Trail line follows the mapped Camino Inca relation and is shorter than the classic 43 km figure. Land’s End to John o’ Groats is not included. Custom journeys exist only when Apple returns a walking route between the places you choose.

Do not use the map as turn-by-turn navigation. There is no live location, and the line can be out of date relative to closures on the ground.

Acceptable use

Do not misuse the app: do not try to break it, interfere with the App Store, or use it in a way that infringes someone else’s rights. Do not present the labelled sample journey as your own real steps.

Availability and changes

We may update the app, add or remove trails, or change these terms. If we change these terms in a way that affects a subscription you already have, we will publish the new terms at this address before they apply to the next renewal, and the date at the top will change. If you do not agree, cancel the subscription before it renews and stop using the new version.

The app is provided on an “as available” basis. Apple’s operating system, Health permissions, and map services can change. We do not promise that a particular trail, widget, or watch face will always be available.

Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that English law does not allow us to exclude.

We are not liable for loss that is not a foreseeable result of breaking these terms, or for loss of profit, business, or data that you could have kept in Apple Health. On a non-consumer contract, our total liability in a year is limited to the amount you paid us for the app in that year (which may be nothing if you only use the free trails). If you are a consumer, this cap does not apply where the law forbids it, and you may also have rights against Apple for the subscription purchase.

You are responsible for deciding whether to walk, and for where you walk. The app does not know where you are.

Ending

You may stop using the app at any time and delete it. Cancelling a subscription is done with Apple, as described above. We may end your licence if you seriously break these terms. Sections that by their nature should continue (including the licence limits, trails credit, and liability) continue after the licence ends.

Law and contact

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring a claim in your local courts. This does not remove any mandatory protection you have as a UK or EU consumer.

Questions: contact@thebigedev.co.uk. Thomas Cole, trading as TheBigEDev, United Kingdom.